shipping-and-delivery-policy

Destinations within India

Orders with Indian shipping address will be shipped on the same day of order, provided the product is ready in stock and orders placed before 5 PM.

Orders in Silver Polish to be converted to Gold Polish will be shipped 2 days later from the day of order.

For all orders within India, a flat rate of ā‚¹100 is applicable.Ā 

  • Within Tamil Nadu, orders will be delivered withinĀ 2 to 3 working daysĀ from the date of shipment.
  • All metro cities withinĀ 3 to 5 working daysĀ from the date of shipment.
  • All other places in India withinĀ 3 to 7 working daysĀ and remote villages which are delivered by India Post within 7 working days.
  • Shipping partners are Ship Rocket, Franch Express for all destinations covered by them. Other places, by Professional Courier and India Speed Post.

International Orders

COUNTRY FIRST 500 GRAMSĀ (IN INDIAN RUPEES) Ā ADDITIONAL 500 GRAMSĀ (IN INDIAN RUPEES)
USA 850 480
Australia 850 200
Nepal 550 200
United Kingdom 850 200
Sri Lanka 600 250
Malaysia 750 300
Singapore 600 250
UAE 550

200

Ā 

  • The charges mentioned above for international orders is only for weight up toĀ 500 grams. The number of items which can be combined in the above weight depends on the items bought. On completion of order, the actual weight will be taken and if its possible to ship the order in same weight it will be done. Incase if the shipping weight increases above specified limit and if its not possible to combine the items, then a separate invoice will be sent for the difference in shipping charges for additional weight because automatic weight calculation is not enabled online.
  • Registered Speed Post takesĀ 7 to 12 days time to deliverĀ the package and the charges areĀ ā‚¹1,490Ā for Zone One and ā‚¹1,790Ā for Zone Two Countries.
  • You can choose the mode of shipping at checkout.
  • Apart from these, we might be able to provide low price shipping services using Private Courier companies. Customers who are interested to know the cost of shipping can send their request with their full address and list of items for a custom quote.Ā PLEASE CLICK HERE TO CONTACT

Other Shipping Terms

For domestic buyers, orders are shipped through registered domestic courier companies and/or speed post only. Orders are shipped within 3 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / Post Office norms. Chaneira Jewels is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 3 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). Chaneira Jewels assures that the product is perfectly packed to reach you safely and there are no chances for products getting damaged in transit. But in very rare cases, if the products getting damaged in transit, it has to be brought to our notice. That is within 12 hours after the delivery of the product along with proof (video while unboxing).

  • Delivery of our services will be confirmed on your Mail ID as specified during registration. For any issues in utilizing our services, you may contact our helpdesk on +91 7010794728. How the delivery charge is calculated for multiple units and some products The shipping charge is based on the weight of the product. For multiple products ordered from the same category the program adds up the weight of all the units ordered and charges a single delivery fee. Thus, a customer who orders three books weighing 200gms, 250gms and 400gms is charged a single delivery fee of a consignment weighing more than 500gms but less than one kg. The customer is not charged for three different consignments weighing less than 500gms each. Thus the customer will pay a delivery fee of ā‚¹85 for ordering the three items as a single order instead of ā‚¹142 if he orders them separately. However, the delivery fee is calculated separately when a customer orders different products. Thus, if a customer orders a Pearl Set and Shirts he will pay separate delivery charges for each product. This is because the products are being sourced and shipped from different cities. The minimum weight taken into account is 250gms (only for documents) for domestic shipments and 500gms for international shipments. There is a parcel surcharge applicable for the consignments other than documents irrespective of weight of the shipments in case of international deliveries. The weight of the product has been built in into the delivery charge of each product. This will automatically be added to the product cost at the payment stage. The delivery cost of a consignment weighing 2 Kg to be shipped within India will be = INR 160. The delivery charge is arrived at by multiplying the weight of the product with the slab rate. Thus, the delivery cost of a consignment weighing 2 Kg to USA will be INR1854

Managing Partners

Chandswaroop first sibling represents the next generation of RRM family. He has shown intrest in working with different combination of materials and stones to make jewellery from Childhood. This interest in materials and manufacturing has encouraged him to do his bachaelor in Mechanical Engineering from Amrita College of Technology & Masters from Materials science from TU Delft. He represents Chaneira Jewels as its Technical Head.

Pravin Kumar represents the next generation of RVR family. An MBA graduate from GRD College of Arts & Science has been in consumer serving Industry for past 15 years. He started his journey as a sales person in banking Industry and due to his hard work and dedication has been achieving immense growth and was the cluster head of Yes Bank for 4 years. Now he has stepped from Banking Industry into the Jewellery Industry. Pravin Kumar represents Chaneira Jewels as Finance & Sales Department head.

Dhanwantth younger sibling representing the next generation of RRM family. An BSc Computer science graduate from Krishna College of Arts and science have been showing interest in Jewellery since childhood. Hence he has stepped into the dream in search of bring exclusive designs from all around the world to one place ā€œChaneira Jewelsā€. Dhanwantth represents Chaneira Jewels as Marketing & Purchase Department head.